YOUR ROLE
As one of the front-line people in our Harvey Distributor business, you will have a direct influence on the quality and satisfaction levels of our loyal customer-base and suppliers.
Your main responsibilities include processing customer orders and efficiently responding to any queries, developing and maintaining positive relationships with customers, expediting back orders, and maintaining and updating account details. Your role is vital in delivering an efficient, accurate and timely service through face-to-face, phone and email interactions. You’ll also ensure communication flows within the Customer Service team itself to other areas of the business.
We believe in bringing out the best in people. To do that, we offer a competitive salary with annual salary reviews and full on-the-job training. We are passionate about people who are passionate about our business. If this is you, then you may see your career evolve towards a Customer Service Team Leader/Manager role or Internal Sales/Account Manager.
ABOUT YOU
You’ll have that same entrepreneurial spirit that we live and breathe here at Bunzl. You’ll be energetic and self-motivated with great attention to detail and a can-do approach to challenges and tasks. Reliable and enthusiastic, your excellent people skills enable you to negotiate win-win outcomes within timeframes and expectations.
The other essentials we are looking for are:
- Prior experience in any Customer Service environment
- Ability to work in a fast-paced environment
- Excellent written and verbal communication skills
- Admin capability and computer literate
- Attention to detail and ability to multitask
BENEFITS
Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products.
WHY BUNZL?
As part of the Bunzl Group, Harvey Distributors specialises in offering cleaning chemicals, accessories and machinery for every household and industry. We work with customers to provide a complete sales, support and backup service as well as provide training on the safe handling and use of our commercial cleaning equipment and chemicals.
WE BELIEVE
With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit providing endless opportunities, and we believe that together we can achieve anything. Investing in our local communities is the right thing to do, and here in APAC that investment is creating a sustainable environment for us and those who follow.
WE WELCOME ALL
At Bunzl we believe that through diversity we build strength and support the principle of equality and diversity in employment. We oppose all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.
APPLY
At Bunzl, we believe that when you join our team, your potential is endless. Because at Bunzl… We believe in you! If you like the sound of this, then we definitely want you on our team.
We are a Circle Back Platinum Employer – we commit to respond to every applicant.
No agencies please.
