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Customer Service Officer

Apply now Job no: 492361
Work type: Full Time
Location: Heidelberg
Categories: Customer Service

Interpath Services has an exciting career opportunity and are seeking a full time applicant who displays great enthusiasm, a positive attitude and has a customer-centric focus.

We are a market leader in the Australian Scientific Industry, specialising in the sale and distribution of Life Science Consumables for the Pathology, Hospital, Medical Research and Scientific markets.

Core Responsibilities are:

  • Order processing and invoicing.
  • Receiving incoming sales enquiries.
  • Providing product information to customers.
  • Processing credit notes, replacement goods requests and back-orders.
  • Organising samples for Sales Representatives and Customers.
  • Maintaining key internal and external relationships.

SO, WHATS IN IT FOR YOU?

Interpath prides itself on being a friendly, family work environment where you will become part of a dynamic, supportive and inclusive team, with excellent opportunities for training and continued development. In addition, we are also a Bunzl company, which can lead to other career opportunities throughout the Bunzl group.

Some of the benefits you will enjoy include:

  • A salary commensurate with experience.
  • A supportive team environment with opportunities for career progression.
  • Wellbeing and community programs, including our Community Support Program (CSP).
  • Training and personal development opportunities.

Core Skills and Capabilities are:

  • Proven experience in customer service within a sales-oriented business.
  • Possess strong analytical and numerical skills.
  • Experience with an order entry/invoicing system.
  • High degree of proficiency with Microsoft Office.
  • Professional demeanour and friendly phone manner.
  • Strong communication skills – both verbal and written.
  • Work in partnership with key stakeholders, colleagues and peers.
  • Meticulous attention to detail.

 This is NOT a call centre environment.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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